Privacy Policy
This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our online platform focused on the sale of handmade sofas. Protecting your privacy is of utmost importance to us, and we are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
We may collect personal information that you voluntarily provide to us when using our service. This includes but is not limited to your name, shipping address, billing address, purchase details, and payment information. We also collect information automatically through the use of cookies and similar tracking technologies to enhance your experience on our platform.
Use of Your Information
Your information is used to process and fulfill your orders, communicate with you regarding your purchases, improve our services, and comply with legal obligations. We do not sell or rent your personal data to third parties for marketing purposes.
Legal Basis for Processing
We process your personal data based on your consent, the necessity of fulfilling a contract with you (such as processing orders), compliance with legal obligations, and legitimate interests such as improving our products and services.
Data Sharing and Disclosure
Your personal data may be shared with trusted service providers involved in order fulfillment, payment processing, and delivery. All third parties are required to handle your information securely and only for the purposes for which it was shared. We do not disclose your personal information to external parties for unauthorized uses.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. Access to personal data is restricted to authorized personnel only.
Data Retention
We retain your personal data only as long as necessary to provide you with our services, comply with legal requirements, resolve disputes, and enforce our agreements.
Your Rights
Under applicable data protection laws, you have the right to access, correct, or erase your personal information. You may also object to or restrict certain processing, request data portability, and withdraw consent where consent is the basis of processing. To exercise these rights, please send a written request to our registered company address.
Cookies and Tracking Technologies
Our platform uses cookies to enhance functionality, analyze traffic, and improve user experience. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the platform.
Children’s Privacy
Our service is not directed to individuals under the age of 16. We do not knowingly collect personal data from children under this age group. If we become aware that we have collected personal information from a child, we will take steps to delete it promptly.
International Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in legal requirements or our business practices. Updates will be posted on our platform, and your continued use of the service constitutes acceptance of such changes.
Contact Information
For any questions or requests regarding your personal data or this privacy policy, please contact us by mail at our registered physical address.
Thank you for trusting our online platform for your handmade sofa purchases. We are committed to ensuring your privacy and security throughout your shopping experience.